Department Directory
Administration
Contracts, Procurement, and Compliance
Our Contracts Team manages the subcontractor contracts across our system of care. This includes being the primary points of contact, negotiating, monitoring and maintaining compliance with administrative and programmatic terms and conditions of the contract. The contract managers ensure accountability for the contract and services.
Central Florida Care’s Compliance Quality Improvement (CQI) team is responsible for developing, implementing, and quality assurance of the network with priority given to those areas that impact persons served and their families. As such, CFCHS systematically monitors and evaluates subcontractor services with the aim of improving the process, outcome, and efficiency of integrated healthcare services delivered to consumers. Quality Assurance takes place through a variety of methods.
Data
Our Data Department performs the following functions:
• Collect, verify and report client data to the state in compliance with DCF Data Pamphlet (PAM) 155-2;
• Generate reports for management decision making;
• Provide data and reports to support all other departments and stakeholders, including the Board of Directors;
• Provide outcomes to providers for management purposes and to the community in general;
• Represent CFCHS provider network in DCF Meetings;
• Coordinate with data system company for input in development, enhancements, and all that is required to meet CFCHS obligations;
• Manage information technology resources for the organization.
Finance
Our Finance Department manages all aspects of our budget, accounting, auditing, financial reporting, and fiscal monitoring functions.
Human Resources
The Human Resources Generalist manages our human resources activities and programs, including those related to staffing, compensation, benefits, training and workplace safety.
System of Care Services
The System of Care Department oversees the access and coordination of behavioral health services across our network for adults, children, adolescents, and families.
Adult Behavioral Health Specialist
Our Adult Behavioral Health Specialist is responsible for overseeing the coordination of care for individuals with severe and persistent mental illness who have been committed to a State Mental Health Treatment Facility (SMHTF) or at-risk of civil commitment.
Children’s Behavioral Health/TANF Specialist
Our Children’s Behavioral Health/TANF Specialist is responsible for managing Youth Mental Health and Substance Use services to include Residential Treatment/SIPP.
Care Coordination Specialist
Our Care Coordination Specialist is responsible for overseeing services to adults with mental health and/or substance use disorder who demonstrate high utilization of acute care services, including crisis stabilization, inpatient, and inpatient detoxification services.
Forensic Coordinator
Our Forensic Coordinator is responsible for overseeing forensic services within CFCHS’ subcontracted network, to include the continuity of care for individuals transferring into or out of a forensic State Mental Health Treatment Facility (SMHTF).
Housing
Our Housing Specialist is responsible for providing education and guidance on housing models, available community resources and participates in efforts to facilitate access to affordable, least restrictive housing for persons with behavioral health disorders.
Recovery Oriented System of Care (ROSC) Specialist
Our Recovery Oriented System of Care (ROSC) Specialist is responsible for promoting and advocating for the inclusion of Recovery Peer Specialists and peer services throughout the network, including quality assurance site visits and trainings to implement recovery-oriented principles and practices.
